Refund & Return Policy

At MidRiver Wear, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.

Returns

  • We accept returns within 7 days of the delivery date.

  • Items must be unused, unworn, and in their original condition.

  • Products must include original tags and packaging.

  • Items showing signs of wear, damage, or alteration will not be eligible for a refund.


Return Process

To request a return, please contact us using the information available on our website. Once approved, you will receive instructions on how to return your item.


Return Shipping Costs

  • Return shipping costs are the responsibility of the customer.

  • The return shipping amount will be deducted from the refund total once the returned item is received and inspected.


Refunds

  • After receiving and inspecting the returned item, we will notify you regarding approval or rejection of your refund.

  • Approved refunds will be issued to the original payment method used at checkout.

  • Refund processing times may vary depending on your payment provider.


Sale Items

  • Sale items are eligible for return and refund, provided they meet the return conditions stated above.


Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately so we can review the issue and provide a suitable resolution.


Exchanges

Exchanges are subject to product availability. Please contact us before returning an item for exchange.


Contact

If you have any questions regarding this Refund & Return Policy, please contact us through the information available on our website.

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