Refund & Return Policy
At MidRiver Wear, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help.
Returns
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We accept returns within 7 days of the delivery date.
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Items must be unused, unworn, and in their original condition.
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Products must include original tags and packaging.
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Items showing signs of wear, damage, or alteration will not be eligible for a refund.
Return Process
To request a return, please contact us using the information available on our website. Once approved, you will receive instructions on how to return your item.
Return Shipping Costs
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Return shipping costs are the responsibility of the customer.
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The return shipping amount will be deducted from the refund total once the returned item is received and inspected.
Refunds
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After receiving and inspecting the returned item, we will notify you regarding approval or rejection of your refund.
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Approved refunds will be issued to the original payment method used at checkout.
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Refund processing times may vary depending on your payment provider.
Sale Items
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Sale items are eligible for return and refund, provided they meet the return conditions stated above.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us immediately so we can review the issue and provide a suitable resolution.
Exchanges
Exchanges are subject to product availability. Please contact us before returning an item for exchange.
Contact
If you have any questions regarding this Refund & Return Policy, please contact us through the information available on our website.
